How Steel City Insulation Handles Personal Information

Steel City Insulation respects your privacy and is committed to protecting the information submitted through our website, contact forms, and communication channels. This Privacy Policy explains how information may be collected, used, stored, and protected when interacting with our business.

Information We May Collect

When you contact Steel City Insulation, request an estimate, or use our website, we may collect information such as:

• Name
• Phone number
• Email address
• Property details
• Project-related information
• Website usage activity

Information is collected only for legitimate business communication and service-related purposes.

How Information Is Used

Collected information may be used to:

• Respond to estimate requests
• Schedule consultations or services
• Provide project-related communication
• Improve website functionality
• Maintain customer service records

Steel City Insulation does not sell personal information to outside companies or unrelated third parties.

Website Activity & Analytics

Our website may collect technical browsing information, including:

• IP address
• Browser type
• Device information
• Visited pages
• Website interaction activity

This information helps improve website performance and visitor experience.

Information Protection

Steel City Insulation takes reasonable steps to help protect submitted information from unauthorized access, misuse, or disclosure. While no online system can guarantee complete security, we work to maintain responsible data handling practices.

Third-Party Services

Some website tools or services may involve third-party providers such as:

• Analytics platforms
• Website hosting services
• Contact form systems

These providers may process limited technical information necessary for website operation or communication services.

Your Rights & Choices

You may request to:

• Update submitted information
• Ask questions about stored data
• Request removal of certain contact information where legally permitted

Requests can be submitted directly through our website or customer communication channels.

Policy Updates

This Privacy Policy may be updated periodically to reflect website changes, legal requirements, or operational updates. Continued use of the website after changes are posted indicates acceptance of the revised policy.